http://la-story.com/2006/01/a-bird-in-hand-is-definitely-more-than-one-on-your-shoulder/ LA Girl in the Know and on the Go! Wed, 27 Jun 2012 22:49:22 +0000 hourly 1 http://wordpress.org/?v=3.4 http://la-story.com/2006/01/a-bird-in-hand-is-definitely-more-than-one-on-your-shoulder/comment-page-1/#comment-167 ARRAY(0x5945e08) Mon, 27 Feb 2006 04:31:39 +0000 http://la-story.com/dev/?p=184#comment-167 I am sorry that you were unhappy with the gift. I know that the site makes it abundantly clear that it's vegan (meaning non leather) and the vinyl isn't typical "vinyl"--it's doesn't smell plastic or fake. I have one of these bags and used it when attending various Golden Globe events and had some people ask me where to find one. It fit well onto my shoulder, held a ton of stuff from events and took me from day to night. I have heard from a couple people that didn't like the color of their bag that Ms. Sarnoff was very helpful in refunds and exchanges.. I wonder what miscommunication occurred? Stevie I am sorry that you were unhappy with the gift. I know that the site makes it abundantly clear that it’s vegan (meaning non leather) and the vinyl isn’t typical “vinyl”–it’s doesn’t smell plastic or fake. I have one of these bags and used it when attending various Golden Globe events and had some people ask me where to find one. It fit well onto my shoulder, held a ton of stuff from events and took me from day to night. I have heard from a couple people that didn’t like the color of their bag that Ms. Sarnoff was very helpful in refunds and exchanges..
I wonder what miscommunication occurred?
Stevie

]]> http://la-story.com/2006/01/a-bird-in-hand-is-definitely-more-than-one-on-your-shoulder/comment-page-1/#comment-166 ARRAY(0x5945f88) Fri, 24 Feb 2006 23:54:16 +0000 http://la-story.com/dev/?p=184#comment-166 Beware The Bird in Hand. My husband purchased one of these for me for Christmas after hearing about it on CNN and thinking I would like it. Definitely a mistake - not my sort of bag (vinyl and bamboo? WHAT was he thinking).... Anyway, Ms. Sarnoff refused to take the bag back and refund our money - in direct conflict with her website's claim that she wants her customers to be happy with their purchase and offering a full refund for unused bags. Buyers BEWARE. Beware The Bird in Hand. My husband purchased one of these for me for Christmas after hearing about it on CNN and thinking I would like it. Definitely a mistake – not my sort of bag (vinyl and bamboo? WHAT was he thinking)….
Anyway, Ms. Sarnoff refused to take the bag back and refund our money – in direct conflict with her website’s claim that she wants her customers to be happy with their purchase and offering a full refund for unused bags.
Buyers BEWARE.

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