Pet Smart Accused of OverCharging Customers!!

Major Calif.  Retailer Accused Of Overcharging Customers

 

Article was written by  of the Patch StaffVerified Patch Staff Badge

Ms Austin has done a great job in presenting this information about PETSMART!

PetSmart agreed to pay $1.25 million,
–Refrain from misleading advertising,
–And implement and auditing system to verify price accuracy.

 

PetSmart  Has Agreed to Pay $1.25 Million,

AND an additional Agreement that will affect what price you pay! 

Refrain from misleading advertising, and implement and auditing system to verify price accuracy!

The information in the sentence above should help you to remember to check the prices  of each product you buy against what is on your receipt!

PetSmart, one of the largest pet supply retailers in the state, will pay $1.46 million to settle a lawsuit alleging the company overcharged customers, district attorneys across the state announced Thursday.

The retailer charged customers higher prices for items that had been advertised for sale at lower prices, according to a lawsuit filed in Santa Cruz County on behalf of district attorneys for Alameda, Contra Costa, Marin, San Diego, Santa Cruz,  and Ventura counties.

PetSmart admitted no wrongdoing in the settlement. However, under the settlement, the company will pay $1.25 million in penalties and another $100,000 in restitution to be used for the enforcement of consumer protection laws. The final $110,000 will cover investigative costs.

Furthermore, PetSmart is prohibited from engaging in false or misleading advertising and charging an amount greater than the lowest price posted for an item. The company will also be required to implement and auditing system to verify price accuracy in its stores for three years, according to the terms of the settlement. PetSmart will also be required to notify customers of their right to be charged the lowest currently advertised price for any item offered for sale.

“Charging customers prices higher than what was advertised is misleading and unfair,” Los Angeles County District Attorney George Gascón said. “Customers have the right to expect that the prices they see advertised will be honored. It’s important for companies to adhere to advertising regulations and ensure transparency in their pricing practices.

You can get more information  by visiting the Patch:
https://patch.com/california/across-ca/major-ca-retailer-accused-overcharging-customers

Thank you to Patch and Paige Austin for sharing this story!

Stevie Wilson
LA-Story.com
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